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  2. About the Sponsors on the Marketplace

How to contact the sponsor directly

CrowdStreet is a direct-to-investor Marketplace, meaning that investors are directly investing with the sponsor into the asset. There are three ways in which CrowdStreet investors are able to directly interact with the sponsor:

  1. Engage with the sponsor during a live webinar Q&A
  2. Contact the sponsor by email about a prospective offering
  3. Contact the sponsor by email after you have made an investment with them

How to engage with the sponsor during a live webinar Q&A 

1. Click here to access the CrowdStreet Marketplace.

2. Look for an offering that says "Investing begins in X days" and click on that offering tile to access the offering detail page.



3. Look for the section under the "Live Webinar" heading, and click the "Register for Webinar" button.



4. Enter your information in the fields as requested, then click the "Register" button.



5. If desired, add the date and time of the webinar to your calendar.



6. At the time of the live webinar, log in using the instructions sent to you by email. A portion of the webinar will be dedicated to a live investor question and answer session, and you will be able to type your question into the webinar software to be read by the moderator and answered by the sponsor.

How to contact the sponsor by email about a prospective offering 

1. Click here to access the CrowdStreet Marketplace.

2. Click on any offering tile to access the offering detail page.



3. Scroll down to the bottom of the right hand ribbon to the "Questions?" box. Type in your question, then click the "Send Question" button.



4. The sponsor will respond to your inquiry by email. Please allow the sponsor 48 hours to reply. The CrowdStreet Investor Relations team will help work with the sponsor to provide the answer to your inquiry. 

How to contact the sponsor by email after you have made an investment with them 

1. Click here to access your Portfolio page. 

2. Scroll in your Investments Table to the investment you want to ask a question about, then click on the "clipboard" icon to open the associated Investor Room.



3. Click on the "Ask a Question" button. In the pop-up, type in your question, then click the "Send Question" button.



4. The sponsor will respond to your inquiry by email. Please allow the sponsor 48 hours to reply. The CrowdStreet Investor Relations team will help work with the sponsor to provide the answer to your inquiry.

 

 

 

For more information about the direct-to-investor model CrowdStreet implements, please read this blog post: Online Real Estate Marketplaces - Direct vs SPV Platforms